Frequently Asked Questions
What is in-home care?
In-home care is assistance with daily needs at your own home. It could be help with meals, grocery shopping, or rides to appointments. It could also be a higher level of care such as help transferring in and out of bed, help with bathing or using the restroom. Happy at Home has a wide range of services to help you accomplish the things you need to while maintaining as much personal independence as possible.
Is there insurance that covers in-home care?
Yes, there are long-term care insurance policies that cover in-home care services. Sometimes clients have a policy and their families don’t know they do. Be sure to find out if your loved one has an existing policy, it could help cover in-home care expenses. We offer customized care plans to meet your family’s budget and needs.
I only need respite care a few hours a week, is it worth it?
My family member doesn't have a car, how can they get to appointments or outings?
My family member lives in an assisted living family/community, can we still hire you?
What services do you provide?
What areas do you serve?
Are your caregivers bonded?
What training/experience do your caregivers have?
Can you help if someone has Alzheimer’s/Dementia?
Does insurance cover your services? Does Medi-Care?
What are your hourly rates?
Do I have to keep the same care plan for a long time?
No long term commitment! You can adjust your care-plan as needed. We request a 48 hour notice (unless its an emergency) as a courtesy to the caregivers.
Does my dad get the same caregiver every time?
Can your caregivers walk the dog?
Can they drive my mom in her car? Their car?
Whichever your family prefers. They all have clean driving records and are covered to drive either a client’s vehicle or their own; whichever you’re most comfortable with. (Please note that mileage fees may apply if the caregiver is driving their own vehicle.)
Can you provide care at night?
Can you help someone in a wheel chair? Bed bound?
Yes and yes! All staff are trained with lifting, transferring and the body mechanics of caring for wheelchair bound and bed bound clients.
Can we use your services on-call?
Can we use your services one day a week?
Have a Question?
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You will be contacted in 3 days regarding your application.